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Protect Yourself and Avoid Coronavirus Scammers

Beware of scammers during this uncertain time.

You are already taking precautions to protect your health during the COVID-19 pandemic, but you also need to be sure that you are protecting your money and identity as well. Avoid scammers during this uncertain time.

Security experts say scammers are taking advantage of the global crisis to trick people out of their money. They lie about sending you vaccines, at-home Coronavirus test kits, masks, or other items in exchange for your credit card or personal information. They may even try to get your Medicare Number. It’s easy to let your guard down during these uncertain times but you must stay vigilant and never give out personal information to anyone you do not know.

Here are some ways to protect yourself from scams:

  • Always verify that you are speaking with someone you know or trust before giving any sort of personal information (including credit card or Medicare numbers) over the phone.
  • Verify any letter, email, bill, or phone call is from a trusted and reliable source.
  • Only share your Medicare Number with your primary and specialty care doctors, participating Medicare pharmacist, hospital, health insurer, or other trusted healthcare provider.
  • Check your bank statements, bills, and Medicare claim summary forms frequently for errors.

Common sense is your first line of defense when identifying a scam. You can avoid scammers by noting that if something is too good to be true, it probably is. If you need help determining whether an offer is legitimate or fraudulent, ask a trusted family member or friend or call the main number for your healthcare provider. You can also ask us, or visit Medicare.gov/fraud for more information on protecting yourself from fraud and reporting suspected fraud.

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